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Inquiries (Soft Reservations) - Where Do They Come From?


There are a few different ways in which a customer can make an inquiry about your facility.

Get map & hours

Customers on SpareFoot can click an option to be sent your facility information:



The customer can enter their email address to receive an email with your facility hours and location:


On the phone with an agent

If a customer speaks with one of our customer service agents and can't make up their mind, they'll get a list of units that they were deciding between. The email looks like this:


What can facility operators do with inquiries?

Great question! We've written an entire article addressing just this question. Click here to learn more!

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