MySparefoot Help Center

Inquiries (Soft Reservations) - Where Do They Come From?

Follow

There are a few different ways in which a customer can make an inquiry about your facility.

Get map & hours

Customers on SpareFoot can click an option to be sent your facility information:

Get_map___hours.jpg

 

The customer can enter their email address to receive an email with your facility hours and location:

Screen_Shot_2018-03-15_at_4.52.46_PM.png
 

On the phone with an agent

If a customer speaks with one of our customer service agents and can't make up their mind, they'll get a list of units that they were deciding between. The email looks like this:

Screen_Shot_2018-03-16_at_9.20.46_AM.png

What can facility operators do with inquiries?

Great question! We've written an entire article addressing just this question. Click here to learn more!

Powered by Zendesk