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The SpareFoot Help Center

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Adding/Editing Your Facility Amenities

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Your SpareFoot listing is designed to showcase the features and amenities that storage-seeking shoppers care about most. A complete and up-to-date listing is the best way to get lots of reservations on SpareFoot's network.

So, take a few minutes to fill out your facility's amenities in your MySpareFoot portal - it just might make the difference between a customer booking with you vs. your nearest competitor! 

NOTE: This article is for users who have not integrated their SpareFoot account with web-based storage management software (like SiteLink Web Edition, Centershift, etc.). The interface is slightly different for integrated facilities and is covered in this article.

First, navigate to the "Features" area of MySpareFoot

First, navigate to the "Features" area of MySpareFoot

Then, click the blue "Edit Amenities" button on the right of the page.

Need Help Logging In?

Just go to www.mysparefoot.com from your internet browser. When you head to MySpareFoot.com, you'll see one of these two screens:

Dashboard

Great news! This means you're already logged in.

Login Page

Simply enter your username and password.

Specifying Your Amenities in MySpareFoot

Scroll down the list of available amenities, clicking the Yes or No options for each amenity to let customers know what's available at your facility. Once complete, click the Save Changes button at the bottom of the tab.

For reference, here's a quick summary of each of the Amenities listed in MySpareFoot: 

Moving Options

Amenities your facility offers to facilitate the moving process.

  • Truck rental
    Does your facility rent trucks for customer use?
  • Free use of truck
    Are some or all customers eligible to use a truck for free as part of their lease? If so:
    • Truck distance limit: Are there any mileage restrictions on use of the free truck?
    • Truck insurance required: Are customers required to purchase insurance through your facility? If so, click Yes. If customers may use their own car insurance, click No.
    • Tenant refuels: Does the tenant need to fill up the tank prior to returning the truck?
  • Loading dock
    Does your facility provide a loading dock for customer use? If so, please be sure to note the maximum truck length the dock can accommodate.
  • Handcarts or dollies
    Do you provide these items for customer use?
  • Elevator
    Are all upper levels of your facility accessible by elevator? 
  • Moving supplies for sale
    Do you sell boxes, tape or other moving supplies onsite?   

Security Options

Features your facility offers to keep tenants and their belongings safe.

  • Video cameras onsite
    Are security cameras installed throughout the property for 24-hour monitoring?
  • Electronic gate access
    Can tenants enter your facility's gated perimeter using a personal gate code?
  • Fenced and lighted
    Is there a fence surrounding your facility's perimeter and lights in the aisleways?
  • Resident manager
    Does your facility's manager live onsite at the property? 

Access

Important miscellaneous details about the move-in process and the services you offer.

  • 24-hour kiosk
    An electronic machine where customers can make payments, rent locks or complete their reservations
  • Bilingual manager
    Is your facility manager fluent in more than one language? If so, please specify which. 
  • Mail or packages accepted
    Do you accept mail or packages on behalf of your current tenants? 

Payment Options

Do you accept cash, check or credit cards? Select Yes for all that apply. If you accept credit cards, please select which ones.

Billing

Options your facility provides for billing and payment.

  • Email invoicing available
    Are you able to invoice your customers via email each month?
  • Automatic payments available
    Can customers put a card on file to be automatically charged each month?
  • Charge date
    Do you charge customers on the first of each month or on the monthly anniversary of the day they moved in? Please select the appropriate option from the drop-down menu.
  • Security deposit required
    Are tenants required to provide a security deposit at move-in? If so, please indicate the amount of the deposit, and whether the deposit is refundable at move-out - provided the unit is clean and undamaged.

Discounts

Do you offer discounts for military personnel, students or seniors? If so, please indicate the percentage amount. For military, please indicate whether the discount includes veterans and reserves as well as active military. 

Insurance

Do tenants at your facility need renter's insurance to store at your facility? Will you accept an existing renters or homeowners policy as proof of coverage, or do tenants need to purchase a new policy? Do you sell insurance on site?

Other Amenities

Other odds and ends that your facility may offer.

  • Band practice allowed
    Do you permit bands to practice in any of your units?
  • Paperwork can be done remotely
    Some facilities permit their tenants to fill out paperwork and sign their leases online to expedite the move-in process.

Vehicle Storage 

Requirements and restrictions for vehicle storage at your property.
  • Requires title
    Does the customer need to show the title of the car to move in? 
  • Requires registration
    Does the vehicle need to be registered? Does the customer need to show their registration to move in?
  • Requires insurance
    Does the customer vehicle need to be insured? Does the customer need to provide proof of insurance to move in?
  • Must be drivable
    Does the vehicle need to be in operational condition to be stored at your facility?
  • Maintenance allowed? Would a customer be allowed to perform maintenance on the vehicle at your facility?

Premium Services

  • Wash Station availabledo you have a wash station on site?
  • Dump Station available - do you have a dump station on site for waste water from RVs or large vehicles?
  • General Maintenance - do you offer general maintenance services at your facility?
  • Propane - do you have propane available for purchase at your facility?
  • Diesel & gas - do you have diesel and gas available for purchase at your facility?
  • Does State Inspections - do you offer state inspections for vehicles?
  • Auto cleaning and/or detailing - do you offer cleaning or detailing services?
  • Has Air Pump - do you have an air pump on site?
  • Has Vacuum Station - do you have a vacuum on site?
  • Has Ice Machine - do you have an ice machine on site?
  • Water (Hose and/or Spigot) - do you have water available by either hose or spigot at your facility?

 

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