MySparefoot Help Center

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I Don't Need Any More Tenants - What Do I Do?

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A full, or almost full, facility is a great problem to have and one that SpareFoot is happy to have played a role in creating! Fortunately, SpareFoot's platform is 100% pay-for-performance; since there's no fee to be listed on our network, you can keep your SpareFoot account active while you wait for your unit availability to free up.

Here are our recommendations for next steps:

  • If you have no unit availability, you can choose to hide your facility from our network directly from your MySpareFoot account. See below for instructions.
  • If you have limited unit availability, you can choose to switch off your units to hold them for walk-in customers. However, you may want to consider leaving your available unit types listed on SpareFoot and simply lower your reservation window to accommodate only those renters who need to move in immediately. This can help you achieve 100% occupancy at the ideal rental rate.

If you do decide to take a break, we'll be waiting right here when you get back! To get your facility listing back up and running at any time, simply log in to your MySpareFoot account and switch your facility or units on; your facility should begin appearing in search results within 15 minutes.

Switching your facility OFF

Click "features" on the MySpareFoot Navigation bar

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Need Help Logging In?

Just go to www.mysparefoot.com from your internet browser. When you head to MySpareFoot.com, you'll see one of these two screens:

Dashboard

Great news! This means you're already logged in.

Login Page

Simply enter your username and password.

The MySpareFoot interface is a bit different based on the way your account is configured. If your facility is NOT integrated with web-based storage management software (like SiteLink Web Edition, Centershift, etc.), follow the first set of instructions. If it is integrated, simply scroll down.

If your facility is NOT integrated with web-based storage management software:

1. Click "edit facility"

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2. Select "No" for "Available for bookings on the SpareFoot network"

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3. Click "Save"

If your facility IS integrated with web-based storage management software:

1. Click "details"

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Scroll down to the bottom of the page.

2. Select "No" for "Make this facility available for bookings on the SpareFoot network?"

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3. Click "Save Changes"

 

When you're ready to switch your facility back on, simply follow these same instructions but select "Yes", and don't forget to save your changes!

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