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The SpareFoot Help Center

Get Your SpareFooting

What is MySpareFoot?

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MySpareFoot is your dedicated client portal where you can manage all aspects of your SpareFoot account!

MySpareFoot makes it super simple for you to manage your facility's presence on our site by giving you complete and direct control over your facility listing. Simply log in to make almost any change or update to your facility listing at any time. Your MySpareFoot portal is also where you will reconcile your monthly statement, manage your payment and billing information, and add additional MySpareFoot users to help manage your account. 

What can I do in MySpareFoot?

Edit and update your facility details and amenities
Customers want to know what makes your facility special, and MySpareFoot makes it easy to show them! MySpareFoot's Details and Amenities tabs will help you fill your facility listing with the information customers care about most. 

Create and manage your facility's unit inventoryAt SpareFoot, we know that self-storage units come in many ways, shapes and sizes. The Units tab of your MySpareFoot portal makes it easy to build a detailed unit inventory that will give customers all the information they need to make the best storage decision.  

View your SpareFoot customers
SpareFoot strives to make it as easy as possible to connect and engage with the customers that find you through our service. The Customers tab of your MySpareFoot portal helps you stay organized and up-to-speed by providing a list of your current, past and upcoming customer reservations.

Reconcile your monthly statement
SpareFoot's platform is 100% pay-for-performance. That means we only charge you for customers that move in and pay you rent. Each month, you'll be reminded to head to the Statements tab of your MySpareFoot portal to let us know how much to charge.

Offer awesome discounts and promos to your customers
Special offers are a super-effective way to nab consumer interest and stand out from the competition. SpareFoot's new promotions and discounts interface lets you design clear and specific specials that will wow your customers and get you tons of tenants!

Upload great photos that set your facility apart 
Show off the features of your facility that you and your tenants are most excited about! The Photos tab of MySpareFoot lets you upload high-quality images that will appeal to SpareFoot's comparison-shoppers.

Manage, reply to and request reviews
Reviews are one of the best and most important ways to build your online reputation, so the Reviews tab of your MySpareFoot portal makes it easy to engage with your customers by requesting and replying to reviews of your business. 

Manage your users and contacts
You decide who can access your account! SpareFoot's platform is super-flexible and allows you to configure whatever user setup works best for you. In the Users tab of MySpareFoot, you can add and remove users, adjust users' access levels, and assign email contacts. 

Update and add new payment information
SpareFoot provides multiple payment option for a smooth and seamless billing experience. In the Payments tab of your MySpareFoot portal, you can easily add new payment methods, update your existing payment method, and designate billing contacts for your account.

Get valuable reporting and insight into your facility's performance
Stay on top of your facility's SpareFoot performance and your employees' engagement with SpareFoot's platform using MySpareFoot Reports

How do I access MySpareFoot?

Head to MySpareFoot.com and log in with your email address and password! Not sure if you have access to MySpareFoot? Check out this article about MySpareFoot access levels for more information!


Need Help Logging In?

Just go to www.mysparefoot.com from your internet browser. When you head to MySpareFoot.com, you'll see one of these two screens:

Dashboard

Great news! This means you're already logged in.

Login Page

Simply enter your username and password.

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