Locate the customer on your statement (in MySpareFoot)
Need help logging into MySpareFoot? Check out this article for instructions.
Click the "edit" button
Then, enter the rent amount that the customer paid you.
Common reasons that a customer might pay you a different amount are:
- Their rent was prorated
- They pre-paid for multiple months
- They changed their unit size
- You offered them a promotional month
In this example, the customer reserved a unit that costs $125 per month but you collected $104.99. On your statement next month, this customer will show up and we'll assume you collected $125.
All through? Click "confirm!"
Click here to learn more about saving and submitting your statement.