MySparefoot Help Center

How Do I Change the Rent Amount Collected from a SpareFoot Customer?

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Locate the customer on your statement (in MySpareFoot)

Need help logging into MySpareFoot? Check out this article for instructions. 

Click the "edit" button

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Remember: SpareFoot only collects a percentage of rent dollars that you collect. Please do not report revenue collected from tax, administrative fees, late fees, etc. Just report rent dollars.

 

Click "Yes"

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Then, enter the rent amount that the customer paid you.

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Common reasons that a customer might pay you a different amount are:

  • Their rent was prorated
  • They pre-paid for multiple months
  • They changed their unit size
  • You offered them a promotional month

In this example, the customer reserved a unit that costs $125 per month but you collected $104.99. On your statement next month, this customer will show up and we'll assume you collected $125.

All through? Click "confirm!"

Click here to learn more about saving and submitting your statement.

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