Storable Marketplace Help

How Do I Change the Rent Amount Collected from a SpareFoot Customer? (RentPercent Pricing)

⚠️ These instructions pertain to SpareFoot users under the RentPercent pricing model. If your account is set up on OneTime pricing, you can find reconciliation instructions in our article: How do I reconcile my statement? (OneTime Pricing).


Locate the customer on your statement (in MySpareFoot)

Need help logging into MySpareFoot? Check out this article for instructions. 

Click the "edit" button

Remember: SpareFoot only collects a percentage of rent dollars that you collect. Please do not report revenue collected from tax, administrative fees, late fees, etc. Just report rent dollars.


Click "Yes"


Then, enter the rent amount that the customer paid you.


Common reasons that a customer might pay you a different amount are:

  • Their rent was prorated
  • They pre-paid for multiple months
  • They changed their unit size
  • You offered them a promotional month

In this example, the customer reserved a unit that costs $125 per month but you collected $104.99. On your statement next month, this customer will show up and we'll assume you collected $125.

All through? Click "confirm!"

Click here to learn more about saving and submitting your statement.