MySparefoot Help Center

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How Do I Change the Rent Amount Collected from a SpareFoot Customer?

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Locate the customer on your statement (in MySpareFoot)

Need Help Logging In?

Just go to www.mysparefoot.com from your internet browser. When you head to MySpareFoot.com, you'll see one of these two screens:

Dashboard

Great news! This means you're already logged in.

Login Page

Simply enter your username and password.

Click the "edit" button

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Remember: SpareFoot only collects a percentage of rent dollars that you collect. Please do not report revenue collected from tax, administrative fees, late fees, etc. Just report rent dollars.

 

Click "Yes"

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Then, enter the rent amount that the customer paid you.

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Common reasons that a customer might pay you a different amount are:

  • Their rent was prorated
  • They pre-paid for multiple months
  • They changed their unit size
  • You offered them a promotional month

In this example, the customer reserved a unit that costs $125 per month but you collected $104.99. On your statement next month, this customer will show up and we'll assume you collected $125.

All through? Click "confirm!"

Click here to learn more about saving and submitting your statement.

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