MySpareFoot is the portal that's used to access and make edits to your account.

There are a lot of articles in this Help Center that explain how to make changes in MySpareFoot. To know if you have the permissions to make a specific change, you'll need to know your MySpareFoot Access Level.

Just click on "my account" in the top right-hand corner of the screen. Then you'll see your access level!

Head to MySpareFoot.com. What does the screen look like? It'll be one of these two:

If the screen looks like this (it says "MySpareFoot" at the top), you're already logged in! Just follow the instructions above ("If you're already logged in to MySpareFoot") to determine your access level.

If the screen looks like this (it's asking for an email address and password) then you're not yet logged in.

Enter your email address and what you think your password is. One of three things will happen:

1. You get logged in successfully! Just follow the instructions above ("If you're already logged into MySpareFoot") to determine your access level.

2. You get an error message: "Incorrect email address or password. Please re-enter your credentials." If you need help logging in, check out this article. Once you get logged in, just follow the instructions above ("If you're already logged in to MySpareFoot") to determine your access level.

3. You get an message prompting you for a signup code this means your access level is "Emails." 

If you need additional help logging in, please reach out to our Support team at support@sparefoot.com.