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What's my MySpareFoot access level?

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MySpareFoot is the portal that's used to access and make edits to your account.

There are a lot of articles in this Help Center that explain how to make changes in MySpareFoot. To know if you have the permissions to make a specific change, you'll need to know your MySpareFoot Access Level.

Here are the four access levels that exist:

Access Level Description
Emails You cannot log in to MySpareFoot. You'll receive email notifications from SpareFoot about your facility and your new reservations.
Limited You can log in to MySpareFoot to edit the facility listings for some, but not all, facilities on your account. You do not have Admin access.
Full Same as Limited, but you have access to all facilities on your account.
Admin Same as Full. Plus, admins can access the users and payments section of MySpareFoot.

If you're already logged in to MySpareFoot

Just click on "my account" in the top right-hand corner of the screen. Then you'll see your access level!

If you're already logged in to MySpareFoot

If you're not logged in to MySpareFoot

Head to MySpareFoot.com. What does the screen look like? It'll be one of these two:

If the screen looks like this (it says "MySpareFoot" at the top), you're already logged in! Just follow the instructions above ("If you're already logged in to MySpareFoot") to determine your access level.

If you're not logged in to MySpareFoot

If the screen looks like this (it's asking for an email address and password) then you're not yet logged in.

Enter your email address and what you think your password is. One of three things will happen:

1. You get logged in successfully! Just follow the instructions above ("If you're already logged into MySpareFoot") to determine your access level.

2. You get an error message: "Incorrect email address or password. Please re-enter your credentials." If you need help logging in, check out this article. Once you get logged in, just follow the instructions above ("If you're already logged in to MySpareFoot") to determine your access level.

3. You get an error message: "You do not have access to MySpareFoot. Contact your administrator to gain access. Administrators for your account are: ____." This means your access level is "Emails."

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