We want your SpareFoot membership to be enjoyable, educational, and profitable for you. This article covers 5 easy ways to ensure that your SpareFoot experience is the best it can be!
Maximize the Free, Quality Exposure
You probably signed up for SpareFoot to get new customers, and we're more than happy to send them your way! In addition to increasing your occupancy with the customers we send you, just being listed on SpareFoot (which is totally free) is beneficial in and of itself - to your brand and your bottom line.
We sometimes hear from storage facility operators that they love how many customers SpareFoot sends them, but at the end of the day they wish these customers would seek them out directly. After all, who wants a middleman between you and your prospective customers? We remind these operators that the exposure they gain from their SpareFoot membership isn't an alternative to customers who would (and still do) seek them out directly. SpareFoot is able to send you customers who wouldn't otherwise come to you directly. Instead, they'd probably rent from a big national brand with a marketing budget to match their size. These customers find and rent from SpareFoot facilities because they like our "shop around" marketplace. Also, our affiliation with big-brand partners exposes these customers to your facility early in their moving/storage search (preventing them from opting for a bigger brand), and gives them confidence in the quality of SpareFoot facilities.
Get as many new tenants as you can
SpareFoot is an occupancy booster, and we're here to get your facility access to customers you wouldn't ordinarily be able to reach.
With millions of storage-seekers visiting our site each year, lots of qualified customers are going to see your facility listed on SpareFoot. So, what can you do to catch their eye and turn an online shopper into a new tenant? The answer to this question is actually quite simple - just focus on getting good online reviews, follow up with tenants after they make reservations, and ensure your photos online are high-quality representations of your property.
Stay on top of it
SpareFoot is designed to be a low-maintenance and easy-to-use tool. That said, it's important to do the necessary audits and housekeeping to be confident that your facility remains best positioned for SpareFoot success.
Use our Free Resources
SpareFoot is well-regarded as an industry leader in technology and in self-storage. One way we've earned that reputation is by producing awesome, relevant, and entertaining content about the industry. Lots of this content lives on our three blogs:
Talk to us
Always remember - we're here for you! We're one of those rare companies that really believes in customer service. We love our clients, and we are very appreciative for your business, your trust and your partnership!
Our Client Care team is excited to get to know you - if you have a problem, suggestion, or just want to chat about your account, please don't hesitate to reach out.