To change the amount you're charged by SpareFoot, you'll need to navigate each month to the "Statements" section of your MySpareFoot account. This article explains exactly how to do so.
You can access your statement in one of two ways:
From our email
Once your statement is available for reconciliation, we'll send you a notification email with the subject "Action Required: Review Your [MONTH] Charges". This email will always be sent on the first day of the month.
For convenience, your notification email will include a link to MySpareFoot. Simply click the "View My Statement" button to access the statement page directly.
From the Statements tab in MySpareFoot
Click "Statements" on the left-hand navigation panel in MySpareFoot:
You'll see "Open Statement" in a grey box in the upper left-hand corner.
From here, you can:
- View/edit your statement by clicking the blue "Reconcile Statement" button.
- Download your statement (in CSV or PDF format). You can't make changes to your statement in this format, but it's easy to email or print out.
Your statement and how you reconcile will be a bit different depending on which pricing model you are on. For more information about how to reconcile your statement, check out the links below:
- If you pay one flat fee per tenant move-in, regardless of the tenant’s length of stay, view our Statement Sections for OneTime pricing.
- If you pay a monthly percentage of the rent collected from each confirmed move-in throughout the tenant’s length of stay, view our Statement Sections for RentPercent pricing.