Add or Edit an existing promotion
In Step 1 we navigated to SiteLink's "discounts" screen (shown below).
In Step 2 we discussed the concept of promotion "channels."
- If you're planning to use the SpareFoot channel or create new promotions in SiteLink for SpareFoot to use, click "+ Add." Follow the steps below to create your promotion in SiteLink.
- If you're planning to use existing promotions on a channel like "everywhere" or "website," just select the promotion in the list and click "Edit." Use the steps below to ensure the promotion you've already created is ready to be sync'd with SpareFoot.
Configure the Promotion
Below we explain each part of SiteLink’s “Edit Discount” interface. Though the instructions are long, that’s just because we want to be really thorough. We promise, this configuration is really simple and only takes a few minutes.
SpareFoot customers can see this text, so please don't use anything internal or words like "SpareFoot" in this field.
2. Back-End Configuration - highlighted in yellow
Why this matters
When a SpareFoot customer reserves a unit with an integrated promotion, the promotion the customer selected will be automatically assigned to the customer’s reservation when we create that reservation in SiteLink. Please make sure the back-end components of your promotion (described below) are configured correctly, as this will ensure that the concessions you’re advertising will actually be applied to the customer’s account.
What these options mean
- Charge Category: What is being discounted? Defaults to “Rent” (which is normally correct).
- Amount: How much will you be discounting the item? Is it a percentage or a flat dollar amount?
- Use For: When is this promotion being applied?
- Type: Does this promotion require a prepayment or is it just for a specific month?
- Expiration: Does the promotion last for the lifetime of the tenant or does it expire after a specific amount of time?
3. Restrictions (Occupancy OR Unit Type) - highlighted in green
You can use restrictions to specify which unit groups should display the selected promotion. You can use one type of restriction or a combination of both.
If there are no restrictions set, the promotion will display on all of the unit groups regardless of occupancy or type.
Occupancy Restrictions (Dynamic)
These restrictions are based on the occupancy level of unit groups. We call these dynamic restrictions because the promotion’s visibility will automatically change in respect to the restrictions as your unit inventory fluctuates.
- The percentage entered is a maximum limit. Once occupancy in a unit group hits that mark, the promotion is removed.
- The "N Units" restriction means the promotion will disappear once the total number of units in a group drops below that number.
You can use any combination of these two fields.
Let's say you want to use a group of promotions based on unit occupancy. You want the most aggressive promotion to show on units with highest availability and to be replaced with less aggressive promotions as unit group occupancy increases. That's easy to do with dynamic restrictions. Below is an example where a client added 3 promotions into SiteLink with different dynamic restrictions for each:
Unit Type Restrictions (Manual)
Here you can restrict a promotion's availability to specific unit types. We call these manual restrictions because these promotions will display specific unit groups until you make modifications in SiteLink. Once again, you have full flexibility and customization here. You can apply a promotion to several unit groups or you can create individual promos for individual unit groups.
If you're also using dynamic restrictions, a promotion will be applied to a unit group if that unit group meets the occupancy threshold for the dynamic restriction and is also in the manual list.
Using the above example, a client could use unit type restrictions to manually associate the same three promotions with their unit groups:
Be sure to check "Currently in use" or SpareFoot will not be able to use the promotion. We don't consider "start date" or "end date" so feel free to leave these blank.
This won't be visible to SpareFoot, so there's no need to add anything in this field for us. If you have text in here for another partner where you're using this promotion, that's A-OK.
6. Discount Availability
This is the same thing as the "channel" we discussed in Step 2. Just be sure the channel/s you want to use is selected here.
Activating the SpareFoot Sync:
Once you’re ready to go, just submit a ticket to our team. In your ticket, just let us know:
- You’d like to activate SiteLink-integrated promotions on your account.
- Which channel (website, SpareFoot, etc.) in SiteLink you'd like SpareFoot to sync up with.
We’ll let you know as soon as the process is complete!