MySparefoot Help Center

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How SpareFoot Can Help Your Tenants Move-In Online (SiteLink & storEDGE Users Only)

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Offering your tenants the option to complete their move-in online gives you the ability to facilitate more move-ins without the need to have in-person contact with your tenants. This can be especially useful in the event that person-to-person contact is not advised (such as during a pandemic). 

If your SpareFoot account is integrated with either storEDGE or SiteLink Web Edition, you can link directly to your online move-in experience from the customer’s SpareFoot reservation confirmation page. This makes the contactless move-in process even easier for you and your customers. 

 

Customer Experience

If you have opted into marketplace online move-ins, customers will have the option to click the Move In Online Now button from their reservation confirmation page. The button will take them to your online move-in experience as setup in your software. 


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Please be sure to check that your Admin fee is correctly entered in the Details section of MySpareFoot so that the fee shown on the customer’s reservation matches the fee in your software.

How do I set up Online Move-ins for SpareFoot customers?

Important: Before you can offer online move-ins through the marketplace, you must first enable online move-ins in your software. Check out our articles to enable online move-ins from either SiteLink and storEDGE if you haven’t done so already. 

 

Log into your MySpareFoot account and navigate to the Move-ins Page.

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Select the Online Move-Ins tab.

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Click the Yes radio button to opt in and then click Update

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