It's super easy to edit payment methods in MySpareFoot!
What Payment Methods does SpareFoot Accept?
SpareFoot accepts payment from facilities via credit card or ACH. SpareFoot's charges occur on the eleventh day of each month.
TIP: Want a refresher about SpareFoot's billing calendar? Take a look at our Billing and Statement FAQ to learn all about how our charges work.
Remember, you can review all your SpareFoot charges before they're billed. We give you 10 full days to review any pending charges on your monthly statement. That way, there won't be any surprise charges.
Credit card
SpareFoot can charge all major credit cards - Visa, MasterCard, Discover, and American Express.
TIP: You can add or edit the existing credit cards we have on file in your MySpareFoot account.
ACH
SpareFoot can automatically debit your checking account. These charges are made by electronic draft. You'll get monthly receipts from SpareFoot that will line up to debits in your checking account.
TIP: You can configure your account for ACH simply by completing and returning our ACH form.
Update your payment method
Navigate to the Payment Information area of MySpareFoot
Click My Account in the top right-hand corner of any page in your MySpareFoot account, then click Payment Information from the dropdown menu.
The page is divided into two sections:
Your Payment Methods: At the top, you'll find the payment methods you've already added to your account.
Payment Method By Facility: At the bottom of the page, you'll find a list of all facilities on your account.
Your Payment Methods
This is a list of all of your active payment methods on your account.
If you need to:
Replace a card we have with a new card
Update an expiration date
Change the email addresses that receive receipts when this payment method is charged
Update your billing address
Just click Edit/Replace to the left of the payment method:
Enter your new information, such as the updated billing address. Click Update when you're done.
Payment Methods by Facility
You'll find a drop-down menu next to each facility's name. If you would like to change the payment method for one of your facilities to a different payment method that we already have on file, just click the drop-down menu for that facility. You'll see the other payment methods we have on file and you can select the one that you would like to use.
Adding a new payment method
If you would like to add a new payment method to your account, please reach out to our billing team at billing@sparefoot.com and they will assist you in configuring the new payment method.