When you provide SpareFoot with information about your storage facility, we can provide the most accurate information to our storage-seeking customers. This information helps customers make an informed decision about which facility to reserve. Since all the information we provide about your facility comes from you, it can be easily edited and updated in your MySpareFoot portal.
The highlighted information below is pulled from your MySpareFoot account and shown to storage-seeking customers on SpareFoot's front-end listings:
The information that customers see on SpareFoot.com is editable by you in your MySpareFoot.com account. To ensure your customers see accurate hours, units, amenities, and photos, simply make the modifications you need in your account and click "save". Your changes will publish to our site within 15 minutes.
But wait! There are a few exceptions to the rule of thumb.
Things you can update in MySpareFoot that won't show up on SpareFoot.com:
Your phone number: Even though calls to all SpareFoot phone numbers route to our call center, we still need your real phone number!
Your insurance or protection plan information: These fees can be tricky to explain online to first-time storage users.
Your mailing address: We do not share it with customers.
Your website: We use this internally to check or confirm any facility information on your site.
Your cell phone number: This is just to receive Tenant Connect Texts.
Your storage management software: Your software is your business. We use this information to understand which software our clients use at their facility, so we can better integrate our product into their workflow.
Things that show up on SpareFoot.com that you can't update in MySpareFoot:
Phone number: Remember, the phone numbers on SpareFoot.com are SpareFoot phone numbers. Calls to all phone numbers on SpareFoot route to our call center.
Map pin: Determines your facility's location in search results and site ranking. If this is off by more than a few hundred feet, please contact our support team.