NOTE: This article is for non-integrated facilities. If you are using our free integration with storage management software (such as SiteLink Web Edition, Storable Edge, etc.), this interface looks slightly different. Click here to read that article for integrated facilities.
A reservation window is the number of days in advance that you allow customers on SpareFoot to reserve units at your facility.
Sending you customers has always been our top priority, but we realize each facility has different unit mixes and occupancy needs. With the custom reservation window feature in MySpareFoot, it’s easy to adjust your SpareFoot listing based on what makes sense for you and your business.
Using the instructions below, you can customize the number of days you hold a unit for a SpareFoot customer to move in and set unit-group exceptions based on the number of available units.
Note: The default reservation window is set at 60 days if no changes are made. If you have multiple facilities on your account, you'll need to click into each facility one at a time to set reservation windows.
1. Navigate to the Features area of MySpareFoot. Need help logging into your MySpareFoot account? Check out this article for more information.
2. Scroll to the Reservation Window section.
3. Click the drop-down menu and select the number of days for your reservation window.
The options in this drop-down menu are hard-coded and are the only available options. For example, you can set a 9-day reservation window but you cannot set a 46-day reservation window.
Not sure what reservation window to set? Check out our article on best practices here.
Unit Group Overrides (optional)
We strongly advise using this feature if your facility has high occupancy. This provides you with the most flexibility, as it enables you to both maximize your SpareFoot traffic while allowing more lenient rules for unit groups with lower occupancy.
Here are some helpful guidelines for setting unit group reservation windows:
7-14 day windows make sense for units at extremely high (98%+) occupancy
21-day windows make sense for units at high occupancy
30-day windows make sense for units at typical occupancy
60-day windows make sense for units at low occupancy (less than 85%)
Tips:
These windows can be larger or smaller than the standard windows in your facility.
Leave a unit group blank by selecting "-" at the top of the menu to default to your facility-wide reservation window.