If your SpareFoot account is integrated with your self-storage management software, your unit prices will update automatically. If you manage your SpareFoot account manually, you'll need to log in to your MySpareFoot account regularly to update your unit prices.
This article discusses some tips and best practices for setting your prices on SpareFoot.
Keep your prices current
Facilities that regularly update their listings tend to receive many more SpareFoot reservations than those that don't, so be sure to review your unit inventory regularly and keep it correct! This is especially true for pricing, which is often the biggest deciding factor in a customer's choice of facility. No one wins when a customer reserves a unit for an outdated price; your facility may lose revenue, the customer may lose faith in your business, and SpareFoot's credibility may be undermined. That's why it's important to keep your MySpareFoot account up to date with your current pricing.
Remember, SpareFoot cannot see your unit prices unless you make the necessary updates to your account.
Keep your prices consistent across all marketing channels
We know it's tempting to increase your SpareFoot prices to offset SpareFoot's fee, but doing so could make you less competitive on SpareFoot's network. The majority of SpareFoot facilities list the same prices they offer walk-in customers, so increasing yours may cause your listing to be passed over by comparison shoppers looking for the best deal.
Honor your reserved prices for a reasonable length of time
No one likes a bait-and-switch, so raising a customer's rent after a short period of occupancy is likely to provoke some anger among your clientele. Remember, your SpareFoot customers found you online, so they're likely to return to leave a review of their experience. It's best to be transparent and reliable with your pricing, so commit to the same rental rate for a reasonable period of time.
Need a hand?
Check out our article about updating your unit availability.